Shipping policy
Simply Snugs - Shipping Policy
Thank you for shopping at Simply Snugs! We are dedicated to providing you with adorable and comfortable bamboo clothing for your little ones. This Shipping Policy outlines how we process and ship your orders.
1. Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays) after payment confirmation.
During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
You will receive a notification email with tracking information once your order has shipped.
2. Shipping Methods and Estimated Delivery Times
We offer the following shipping methods:
USPS Standard Shipping: Estimated delivery within 3-5 business days after shipment.
USPS Priority Shipping: Estimated delivery within 2-3 business days after shipment.
USPS Express Shipping: Estimated delivery within 1-2 business days after shipment.
Please note that these are estimated delivery times provided by the shipping carriers and are not guaranteed. Delivery times may vary depending on your location, weather conditions, and other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated based on the specify factors, e.g., weight of your order, destination, and chosen shipping method.. You will see the exact shipping cost at checkout before you complete your purchase.
We offer free standard shipping on all orders over $50.00 within the United States.
Shipping Destinations
We currently ship to the following locations: within the United States and Canada.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website where you can track the progress of your shipment. Please allow up to 24 hours for the tracking information to become available.
6. Lost or Damaged Packages
Simply Snugs is not responsible for packages lost or damaged in transit. However, if your package does not arrive within the estimated delivery timeframe or arrives damaged, please contact us at [Your Customer Service Email Address] and we will do our best to assist you in filing a claim with the shipping carrier. Please retain all packaging materials and damaged items for inspection by the carrier.
7. Incorrect Shipping Addresses
Please ensure that you provide the correct shipping address during checkout. Simply Snugs is not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping charges to resend the order.
8. Customs, Duties, and Taxes (for International Orders, if applicable)
For international orders, please be aware that your order may be subject to import duties, taxes, and other fees levied by your country's customs regulations. These charges are the responsibility of the customer and are not included in our shipping costs. Please check with your local customs office for more information.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Simply Snugs